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I had an experience a while ago with the last lady that managed my account. Any other agent I had spoken to about high rates had a canned response that "everything goes up". Your agent called me back and explained the pricing for boat, house, auto and quad. Some of the rates had gone down and your company had shopped around in some cases for better rates. When she was done I had a thorough understanding of my policy pricing and understood some options to reduce those premiums.

Waterford customer

Renovate Successfully


How to Renovate Successfully

Many of us have heard a horror story about a home renovation gone wrong.

Here are some tips to help ensure your reno project is completed successfully.

  • Get referrals from your friends and the contractors you are considering hiring.
  • Use established contractors with a physical location (address), who have been in business for many years under the same name.
  • Do a legal check to ensure the contractors are licensed in Ontario and insured in case of injury during the project.
  • Contact us for advice about whether the renovations will require an adjustment to your home insurance policy.
  • Ask your renovator if they are registered with WSIB and ask for their registration number.
  • Ask your renovator if they have liability insurance and ask for a copy of their policy summary.
  • Ask your renovator if they are a member of a trade association like Renovator’s Council or SAWDAC.
  • Make sure you get a written contract with all components of the job clearly defined.

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100-1725 Upper James St
Hamilton, ON L9B 1K7
Local: 905-575-5969
Toll-Free: 1-800-463-8074

112 Wilson St
Oakville, ON L6K 3G6
Local: 905-338-6888
Toll-Free: 1-866-610-6888

102-25 Corporate Park Drive
St. Catharines, ON L2S 3W2
Local: 905-688-2772
Toll-Free: 1-877-280-2772

6 Parkview Road, P.O. Box 28
Hagersville, ON N0A 1H0
Local: 905-768-3384
Toll-Free: 1-800-665-7790

1005-480 University Ave
Toronto, ON M5G 1V2
Local: 416-506-JENN (5366)
Toll-Free: 1-800-463-8074