Accessibility Plan

Morison Insurance's Multi-Year Accessibility Plan (2023-2027)

Morison Insurance Brokers Inc. is committed to promoting accessibility, diversity, and inclusion for all individuals, including those with disabilities. This Multi-Year Accessibility Plan outlines our strategy and actions to identify, remove, and prevent barriers to accessibility over the next five years.

Vision Statement

To create an inclusive, welcoming, and accessible environment where everyone, regardless of their abilities, can fully participate and contribute.

Guiding Principles

  1. Dignity: Treat all individuals with respect and recognize their rights to independence, integration, and equal opportunity.
  2. Equity: Ensure fair and equal access to programs, services, and facilities for individuals with disabilities.
  3. Inclusivity: Foster an environment that values diversity and promotes the inclusion of all members of the community.
  4. Transparency: Communicate accessibility initiatives, progress, and information openly and effectively.

Plan Objectives

  1. Identify Barriers: Identify and prioritize barriers to accessibility in our facilities, services, and communications.
  2. Remove Barriers: Develop and implement plans to remove identified barriers, ensuring timely and effective solutions.
  3. Prevent Barriers: Integrate accessibility considerations into planning, design, and decision-making processes to prevent new barriers from emerging.
  4. Training and Education: Provide training and educational programs to equip staff with the knowledge and skills necessary to support accessibility initiatives.
  5. Continuous Improvement: Establish mechanisms for ongoing evaluation, monitoring, and improvement of accessibility initiatives.

Action Plan 2023-2027

Years 1-2 (2023-2024)

  1. Develop and implement an accessibility training program for all staff members.
  2. Create accessible formats for key documents and communications when required.
  3. Provide options for accessible ways of interacting with our clients.

Years 3-4 (2025-2026)

  1. Continue ongoing accessibility training and education programs for staff.
  2. Respond to employee’s feedback and input on accessibility initiatives.
  3. Continue to provide accessible communication channels, including online platforms.
  4. Develop and implement procedures for receiving and addressing accessibility-related concerns.

Year 5 (2027)

  1. Review and update the Multi-Year Accessibility Plan based on feedback and changing needs.

Preventative and Emergency Maintenance Procedures in Public Spaces

Morison Insurance Brokers Inc. will conduct routine inspections within our public spaces. Upon identifying any maintenance needs during inspections, we will prioritize swift and effective resolution, with timely repairs and upkeep.

Should there be a temporary disruption when accessibility elements are not in working order, Morison Insurance Brokers Inc. will determine alternative routes or methods for individuals with disabilities.

Information and Communications

Morison Insurance Brokers Inc. is committed to making our information and communication accessible to people with disabilities. We will continue to provide alternative formats and accommodations upon request.


Morison Insurance Brokers Inc. is committed to fair and accessible employment practices.

Customer Service

Morison Insurance Brokers Inc. is committed to providing accessible customer service to people with disabilities. This means that we will provide goods and services to people with disabilities with the same high quality and timeliness as others.


Morison Insurance Brokers Inc. is committed to providing training in the requirements of Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities.

Contact Us


Telephone: 1-800-463-8074

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